Visitor Guide
Our Visitation Policies
Paradise Valley Hospital recognizes and embraces the important role that visitors play in the mental well-being and recovery of patients, while remaining vigilant in following infection prevention guidelines.
Visitors will be screened and not allowed admittance if symptomatic. Those with a cough, shortness of breath, headache, nausea, diarrhea, loss of smell or taste, sore throat, respiratory congestion, or runny nose will not be allowed into the facility.
Visiting Hours:
- Acute Care: Visiting hours are from 11 AM-7 PM.
- Behavioral Health: Visiting hours vary. Check with the nursing unit.
- Acute Rehabilitation: Visiting hours vary. Check with the nursing unit.
- Emergency Department: Visitors may utilize the waiting room as social distancing allows.
- Minors may be allowed in the waiting area at the discretion of the physician. An adult must accompany any minors.
- One visitor may be allowed into the Emergency Department at the discretion of the physician or the charge nurse.
- Family and visitors are kept advised of the patient’s condition at frequent intervals by the nurse, physician, or a representative of the Emergency Department.
- Intensive Care Unit: Visiting hours vary. Check with the nursing unit.
- Length of time at bedside may vary from visit to visit and patient to patient depending on the patient’s condition and activity occurring in the ICU
- Visiting is limited to immediate family or significant other. Exceptions can be made if the patient has no immediate family in the area.
- Flowers, live plants, latex, balloons, and outside food are not allowed in the ICU.
- Visitors to isolation rooms are allowed at the discretion of the charge nurse. Necessary protective procedures must be taken for the specific isolation.
- Medical-Surgical, Telemetry, and Rehab Units: 11 AM-7 PM
- One visitor per patient allowed at any one time
- Visits may be limited as determined by the patient’s condition as determined by the patient’s physician or the charge nurse
- Operating Room and Post-Anesthesia: Visitors are not allowed into the Operating Room or Post-Anesthesia departments.
- Visitors may utilize the waiting room as social distancing allows.
Conditions for Visitation:
- All visitors and support persons must stay in the patient’s room or designated waiting areas.
- Only two visitors for each patient are allowed at one time, unless otherwise specified.
- No visitors are allowed in the Surgery department, or post-surgery area.
- One visitor is allowed to be with the patient in the Emergency Department, with permission. The emergency department waiting room is open.
- Children under 14 are not allowed except with permission from the unit’s charge nurse.
- Visitors are only allowed in the patient’s room or in the unit’s waiting area. For example, visitors should not walk around in hallways of the facility and must go directly to and from the patient’s room.
- Visitors must obtain permission from the charge nurse of the patient care unit in order to visit with any patient in an isolation room. Children aged 14 or younger are not allowed to visit patients in isolation.
Thank you for your cooperation. We appreciate your support of our efforts to safeguard the health of your loved ones, our patients, and staff.