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Visitor Guide

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Updated Visitation Guidelines During COVID-19

Paradise Valley Hospital recognizes and embraces the important role that visitors play in the mental well-being and recovery of patients, while remaining vigilant in following infection prevention guidelines. As such, the hospital’s Family and Visitor Guidelines have been updated, in accordance with San Diego County Health and Human Services Agency recommendations, effective June 16, 2021.

Visitors will be screened and not allowed admittance if symptomatic. Those with a fever greater than 100.4 degrees Fahrenheit, cough, shortness of breath, headache, nausea, diarrhea, loss of smell or taste, sore throat, respiratory congestion, or runny nose will not be allowed into the facility.

Only one visitor will be allowed for the following types of patients:

  • Labor and Delivery patients
  • Patients at end-of-life
  • Patients with physical, intellectual, and/or developmental disabilities, and patients with cognitive impairments.
  • Surgery patients

Visiting Hours:

  • Acute Care: .....................……………………………………… 11 AM-7 PM.
  • Behavioral Health: ………………………………………..… Visiting hours vary. Check with the nursing unit.
  • Emergency Department: ……………………………….. Visitors may utilize the waiting room as social distancing allows.
    • Minors may be allowed in the waiting area at the discretion of the physician. An adult must accompany any minors.
    • One visitor may be allowed into the Emergency Department at the discretion of the physician or the charge nurse.
    • Family and visitors are kept advised of the patient’s condition at frequent intervals by the nurse, physician, or a representative of the Emergency Department.
  • Intensive Care Unit: …………………………………….….. Visiting hours vary. Check with the nursing unit.
    • Length of time at bedside may vary from visit to visit and patient to patient depending on the patient’s condition and activity occurring in the ICU
    • Visiting is limited to immediate family or significant other. Exceptions can be made if the patient has no immediate family in the area.
    • Flowers, live plants, latex, balloons, and outside food are not allowed in the ICU.
    • Visitors to isolation rooms are allowed at the discretion of the charge nurse. Necessary protective procedures must be taken for the specific isolation.
  • Medical-Surgical, Telemetry, and Rehab Units: 11 AM-7 PM
    • One visitor per patient allowed at any one time
    • Visits may be limited as determined by the patient’s condition as determined by the patient’s physician or the charge nurse
  • Operating Room and Post-Anesthesia: ……….….. Visitors are not allowed into the Operating Room or Post-Anesthesia departments.
    • Visitors may utilize the waiting room as social distancing allows.

Conditions:

  • All visitors and support persons must stay in the patient’s room. Visitors and support persons will be screened upon entry for fever and COVID-19 symptoms and must be asymptomatic for COVID-19 and not be a suspected or recently confirmed case.
  • Visitors and support persons must wear a face covering upon entry and at all times within the facility, and must comply with instructions on personal protective equipment (PPE) while in the patient’s room. Visitors will be given a hospital-grade surgical mask as they arrive.
  • Visitors should maintain physical distancing from other visitors not from the same household, as well as from the hospital staff at all times.
  • Visitor are only allowed in the patient’s room or in the unit’s waiting area. For example, visitors should not walk around in hallways of the facility and must go directly to and from the patient's room.

Thank you for your cooperation. We appreciate your support of our efforts to safeguard the health of your loved ones, our patients, and staff.