We encourage loved ones to visit patients and we make every effort to provide
a safe and comfortable environment for our patients and visitors. While
receiving care, patients have the right to decide who may or may not visit,
and those visitors are allowed without regard to race, color, national
origin, language, religion, gender identity, sexual orientation, physical
or mental disability, or socioeconomic status.
Our staff and caregivers understand the important role that visitors and
support persons play and every effort is made to ensure that our patients’
support person is embraced as a valued member of the care team.
- To safeguard the comfort of all our patients, visitors are asked to talk
quietly and leave promptly when visiting hours have ended.
- The visiting times and/or the number of visitors may be limited in certain
circumstances – and vary unit by unit - to protect the health, safety,
and privacy of our patients.
- If visitors are not feeling well or have an illness that can be transferred
to our patients, please refrain from visiting.
- Visitors must follow infection control precautions, keep noise to a minimum,
refrain from taking photographs or videos, and comply with restrictions
on smoking, alcohol and illegal substances.
- Before entering and after leaving your loved one's room, make sure
to wash your hands.
- All children must be in the company of a responsible adult and may not
be left unattended.
Visiting hours are from 11 a.m. to 8 p.m. daily.
Visits from loved ones can be comforting when you are hospitalized. For
this reason the hospital staff members make every effort to provide an
environment conducive to the needs of both patients and visitors. Because
certain types of high-risk patients may be more prone to acquire infectious
diseases than other patients, visitors are restricted by age in certain
clinical areas of the hospital. No visitors under 16 years of age will
be admitted into the hospital. Visitors under 16 are to wait in the lobby
areas accompanied by an adult.
Due to flu season the hospital has revised our Visitation policy to reflect
- If you have a productive or persistent cough, please see the front desk
attendant about a protective mask before entering the hospital.
- Wash your hands frequently.
- Proceed immediately to the Emergency Room, or obtain other medical care
if you are suffering from:
- Difficulty breathing
- Purple of blue discoloration of the lips
- Dehydration (dizziness when standing; absence of urination; for infants,
lack of tears when crying)
- Slow response or confusion
For more detailed information about the Ebola virus, visit the
CDPH Ebola FAQs Page.
Patients and visitors may park in designated areas.
If your visitors would like to drop by our hospital cafeteria please check
for specific hours of service. Please refrain from bringing food or drinks
in patient care areas.
Visitor’s Waiting Areas
For the comfort of your loved ones, waiting / lounge areas are available.
The Nursing Staff can direct you to the correct waiting / lounge area.
It is a good place for them to relax while you’re resting, undergoing
tests or being examined.