Visitor Guide

We encourage loved ones to visit patients and we make every effort to provide a safe and comfortable environment for our patients and visitors. While receiving care, patients have the right to decide who may or may not visit, and those visitors are allowed without regard to race, color, national origin, language, religion, gender identity, sexual orientation, physical or mental disability, or socioeconomic status.

Our staff and caregivers understand the important role that visitors and support persons play and every effort is made to ensure that our patients’ support person is embraced as a valued member of the care team.

  • To safeguard the comfort of all our patients, visitors are asked to talk quietly and leave promptly when visiting hours have ended.
  • The visiting times and/or the number of visitors may be limited in certain circumstances – and vary unit by unit - to protect the health, safety, and privacy of our patients.
  • If visitors are not feeling well or have an illness that can be transferred to our patients, please refrain from visiting.
  • Visitors must follow infection control precautions, keep noise to a minimum, refrain from taking photographs or videos, and comply with restrictions on smoking, alcohol and illegal substances.
  • Before entering and after leaving your loved one's room, make sure to wash your hands.
  • All children must be in the company of a responsible adult and may not be left unattended.

Visiting hours are from 11 a.m. to 8:30 p.m. daily.

Visits from loved ones can be comforting when you are hospitalized. For this reason the hospital staff members make every effort to provide an environment conducive to the needs of both patients and visitors. Because certain types of high-risk patients may be more prone to acquire infectious diseases than other patients, visitors are restricted by age in certain clinical areas of the hospital. No visitors under 16 years of age will be admitted into the hospital. Visitors under 16 are to wait in the lobby areas accompanied by an adult.

Due to flu season the hospital has revised our Visitation policy to reflect the following:

  • If you have a productive or persistent cough, please see the front desk attendant about a protective mask before entering the hospital.
  • Wash your hands frequently.
  • Proceed immediately to the Emergency Room, or obtain other medical care if you are suffering from:
  • Difficulty breathing
  • Purple of blue discoloration of the lips
  • Nausea
  • Dehydration (dizziness when standing; absence of urination; for infants, lack of tears when crying)
  • Seizures
  • Slow response or confusion

For more detailed information about the Ebola virus, visit the CDPH Ebola FAQs Page.

Parking

Patients and visitors may park in designated areas.

Cafeteria

If your visitors would like to drop by our hospital cafeteria please check for specific hours of service. Please refrain from bringing food or drinks in patient care areas.

Visitor’s Waiting Areas

For the comfort of your loved ones, waiting / lounge areas are available. The Nursing Staff can direct you to the correct waiting / lounge area. It is a good place for them to relax while you’re resting, undergoing tests or being examined.